This course is a practical approach to social media marketing and I totally enjoyed the course. I do not have marketing background, but at the end of the 3 days, I felt so at ease on marketing via the new media and ready to concur the world. And not forgetting the coach Willy. Willy's sharing of the real life examples was the best part, especially those "counter intuitive" solutions to the real life issues...really thinking out of the box.